Terms & Conditions

1. Acceptance of Terms

By accessing or using MedCoin, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use the platform.

2. About MedCoin

MedCoin is an online doctor appointment booking platform that connects patients with registered doctors and clinics. MedCoin acts only as a technology facilitator and does not provide medical advice, diagnosis, or treatment.

3. User Eligibility

• Users must provide accurate, complete, and updated information during registration.
• You must be legally eligible to use this platform.
• MedCoin reserves the right to suspend or terminate accounts with false or misleading information.

4. Appointment Booking

• Appointment bookings are subject to doctor availability.
• Confirmation depends on the doctor or clinic.
• MedCoin is not responsible for appointment delays, cancellations, or rescheduling by doctors.

5. Doctor Responsibilities

• Doctors are responsible for the accuracy of their profile, credentials, availability, and services.
• MedCoin does not verify medical advice, diagnosis, or treatment provided by doctors.
• Any medical consultation is strictly between the doctor and the patient.

6. Payments & Charges

• Consultation fees are determined by the doctor or clinic.
• MedCoin is not liable for disputes related to consultation fees or payments.

7. Medical Disclaimer

• MedCoin does not provide medical advice or healthcare services.
• All medical decisions, treatments, and consultations are the responsibility of the doctor and patient.
• In case of a medical emergency, please contact local emergency services immediately.

8. User Conduct

Users agree not to:

• Use MedCoin for unlawful or fraudulent purposes.
• Provide false information or impersonate others.
• Misuse the platform or harm its functionality.

Violation of these terms may result in account suspension or permanent termination.

9. Privacy & Data Protection

• MedCoin collects and processes user data in accordance with its Privacy Policy.
• Reasonable security measures are taken to protect user data, but absolute security cannot be guaranteed.

10. Limitation of Liability

MedCoin shall not be liable for:

• Medical outcomes or treatment results.
• Appointment cancellations, delays, or no-shows.
• Technical errors, system downtime, or data loss.

11. Account Termination

MedCoin reserves the right to suspend or terminate any account without prior notice if these Terms & Conditions are violated.

12. Changes to Terms

MedCoin may modify these Terms & Conditions at any time. Continued use of the platform after updates indicates acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

14. Contact Us

For any queries or concerns regarding these Terms & Conditions, please contact MedCoin through the official support channels provided on the website or mobile application.