Privacy Policy
Last updated: January 2026
1. Information We Collect
Personal Information
- Name
- Mobile number
- Email address
- Age and gender
- Login and account details
Medical & Appointment Information
- Appointment history
- Doctor selection and visit details
- Basic health-related information shared during booking
Doctor Information
- Name, qualifications, specialization
- Clinic address, availability, consultation fees
Technical Information
- Device information
- IP address
2. How We Use Your Information
- Book and manage doctor appointments
- Provide notifications and reminders
- Improve app performance and user experience
- Maintain platform security and prevent fraud
- Comply with legal and regulatory requirements
3. Data Sharing
MedCoin does not sell user data. Information may be shared only:
- With doctors or clinics for appointment purposes
- With service providers supporting app functionality
- When required by law or government authorities
4. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.
5. User Rights
- Access personal information
- Update or correct inaccurate data
- Request account deletion (subject to legal obligations)
6. Cookies & Tracking
MedCoin may use cookies or similar technologies to enhance user experience and improve services.
7. Third-Party Links
MedCoin is not responsible for the privacy practices of third-party websites linked from the platform.
8. Children's Privacy
MedCoin is not intended for users under 18 without parental consent.
9. Data Retention
We retain information only as long as necessary to provide services or comply with legal obligations.
10. Changes to This Policy
MedCoin may update this Privacy Policy from time to time. Continued use signifies acceptance.
11. Governing Law
This Privacy Policy is governed by the laws of India.
12. Contact Us
For questions or concerns, please contact MedCoin through the support details on our website or app.
